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FAQ Answers to Questions

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FAQ

Quick answers to frequently asked questions

General

This page is in development ~ contact the artist directly with questions.

1

How do I purchase an original painting that I don’t see on your website?

If I have the painting in stock, I will add it to the SHOP for you to purchase. If it is with a gallery or reserved for a show or framing etc., we can discuss your options.

2

What if I’m not satisfied, what is the return policy?

I’m developing my policies page, but generally speaking, I want you to be 100% satisfied. I’ll do whatever it takes. As well, the print-on-demand companies that offer my products ALSO offer 100% satisfaction ~ and I back them up with my guarantee. I’m not selling my art to make a sale ~ I’m selling my art to develop relationships. This is a personal business and I intend to be here for the long run.

3

What about privacy and affiliates?

I will never spam you or sell my data to 3rd parties and you can unsubscribe at any time, no questions; however, I’m a professional artist to make a living. I’ll use affiliations and sponsorships and advertising ~ but I’ll do my best to make them non-intrusive, easy to avoid.

MFD VIP ART

an exclusive group who follow my art

4

What is MFD VIP ART?

An exclusive group with exclusive benefits. In order to develop relationship with collectors of my art, I need to communicate with them. VIPs are my contact list with bennies👌 JOIN HERE

5

Does it cost anything?

Yes and no. There are NO fees ~ though we exchange things of value. I offer free art downloads, a newsletter to summarize my business activities, and access to my behind-the-scenes studio content. You offer your sincerity and your contact information.

MFD Collectors

an exclusive group who collect my art

6

What is Collector Club?

An exclusive group with exclusive benefits. Anyone who has purchased an original painting from me, or who hopes to in the future is my priority. That may sound obvious, but it’s stated with sincerity of commitment to developing relationships with people who want to develop relationship with me. Simple, no tricks, just a focus.

7

Does it cost anything?

Yes and no. There are NO fees ~ though we exchange things of value. You receive the benefits of VIP’s, plus I mail you free art originals, and offer you free zoom, phone and text as needed. As well, Collectors have wet-paint access: this is first purchase opportunity. Unless commissioned, no original painting will be sold before it is offered to MFD Collectors. You offer your sincerity and your full name and mailing address. JOIN COLLECTORS

Materials, Media, Substrate

it makes a difference

8

Are your media acid free and archival?

Yes, I use professional grade materials meant to last a lifetime.
When I include professional framing, glass is always glare free museum quality.
At every stage, including even how much water I add to my acrylic ~ I am considering quality and longevity.

black and white headshot of melissa lea the artist

Have additional questions?


Marie Florence Designs

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